FAQ

OUR FAQ'S

Inaccuracy Disclaimer

From time to time there may be information on our web site or in our product fliers that contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Dynamic  Racing Flags, reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice (including after you have submitted your order). On occasion actual flag colors may differ slightly from those pictured on our site. These discrepancies are out of our control, and Dynamic Racing Flags, will not be held responsible.

Canceling/Changing Orders

Once your order is finalized through our online shopping cart or with our customer service department, it cannot be canceled or changed for any reason. Once a mail order is received and processed it cannot be canceled or changed for any reason. If a delivery attempt is made and a package is refused you will be charged a penalty that may include, but not limited to extra shipping charges.


Sales Tax

We do not charge sales tax on any orders, except for shipments within the State of California.

Shipping Times

All orders for in-stock merchandise, in which the customer has selected Ground, 3 Day, 2 Day, or Overnight shipping, are guaranteed to ship the same business day, if placed before 3:00PM PST. Orders for in stock merchandise, indicating these shipping methods, placed after 3:00 PM will ship by the end of the next business day. Orders, in which the customer has selected Economy shipping, will ship within 2-3 business days. Transit times vary, for economy shipments, from 4 business days to 10 business days, depending on the customer’s location and the shipping method.

We ship to all US States and US Territories.

Shipping Rules

Proofread your order carefully. Shipping information cannot be changed once you submit your order. We process orders very quickly, and once an order begins the fulfillment process we are unable to modify it. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.
If your address is invalid and any correction needs to be made by Dynamic Racing Flags, or any of our carriers, you can be charged an additional fee of $10.00 per package for ground or economy service and $15.00 per package for any express shipping service.

Flag Sizes

Our standard flags come in three sizes: 25″ square, 25″ x 30″ oblong, and 30″ square. We now also offer 20″ x 25″ and 20″ x 30″ flags on a special order basis. All sizes are the same price.

The short answer is “It depends.” It depends upon the preference of who is waving the flag. It depends upon how big your track is. It depends upon how “tight” your flag stand is. It depends upon how far from the track the flag stand is and how well it is lit.

It also depends upon the ability of your starter: Bryan Howard has used our 25″ square flags for the last several years at a Memorial Day event in Speedway, Indiana and they are plenty visible.

Here are a few guidelines:

For most oval tracks in the quarter-mile range, we recommend 25″ square flags. For most half-mile tracks and larger, we recommend 30″ square flags. For those of you in the middle, the 25″ x 30″ flags are a nice compromise. If you have a larger track, but the flag stand is a little tight on elbow room, the 25″ x 30″ flags allow you to see a little more flag without beating on your assistant.

Flag Information

We use a single layer of RipStop fabric: a light-weight, durable nylon, to create flags that won’t tire you out after a five-division show. The RipStop material is very resistant to runs and tears even if the flag gets snagged on a fence. Also, the material is water resistant so it doesn’t get heavier on a damp, foggy night. This is the same fabric used in parachutes and hot-air balloons. But, please remember to keep it away from hot headers, since the nylon is prone to melting.

Our two-color flags are made by sewing two pieces of fabric together then cutting away the unwanted portions. This way your checkered flag is not much heavier than a single color flag and you don’t have the stiffness associated with silk-screening. Also, your “Passing Flag” won’t look like it has a green stripe when the lights are behind it.

Can I Clean My Flag?

First, remove the flag from its staff by loosening the Velcro inside the casing from the Velcro on the dowel.  Then grip the casing material in one hand and the staff handle in the other and firmly pull them apart.

Second, machine wash the flags in warm water on a gentle or permanent press cycle. If you need to clean marks off the casing material, rub a pretreating product (such as “Spray ‘n Wash” or “Shout”) into the dirty marks with a scrub brush. You can wash all of your flags together–the colors do not run. You can even throw your Dynamic Racing Flags bag in with them once-in-a-while.

Third, tumble dry on low heat for about ten minutes. DO NOT IRON! Excessive heat may defeat the water proof coating.

Finally, reattach your flags to the staffs: Roll a piece of paper or plastic bag in a shallow cone over the hook portion of the velcro on the flag staff. Then slide the flag over the staff and cone and pull the cone out from between the velcro parts. Squeeze down on the velcro and they are ready to wave again.

Wholesale Orders

We can supply large quantities of top quality flags and support many retailers with wholesale product. Our support of our retailer customers is second to none. Please call or email us for wholesale pricing and terms. Our wholesale department can be reached by phone, Monday – Friday, from 8AM – 5PM PST, at 1-928-542-7691. Wholesale accounts are provided to re-sellers of our merchandise, which must have a Tax ID and Retail (resale) license.